Payment Policy

At Laser Battle, we want booking your laser tag battles to be as smooth as your aim! Here’s how it works:

1. Payment Methods

Online: Upon confirmation of your reservation, you may request a payment link from Laser Battle’s personnel via the Curlec Payment Gateway (our payment solution provider). Payments can be made using Credit/Debit Cards, FPX Online Banking, or e-Wallets (Touch ‘n Go, GrabPay, Boost, etc.). A nominal processing fee will apply.
Over-the-counter: Cash, Credit/Debit Cards, and e-Wallets
(All prices in Malaysian Ringgit (RM), inclusive of applicable taxes unless stated otherwise.)

2. Online Bookings

You are advised to make reservations in advance with Laser Battle’s personnel via WhatsApp booking. Bookings will remain temporary until payment is confirmed.
Full payment is required to lock in your session.
Your booking is confirmed once payment is successful and you receive a confirmation email or notification from Laser Battle’s personnel.
Failed or incomplete payments = no slot reserved.

3. Refunds & Rescheduling

No refunds once payment is made.
You can reschedule once if you contact us at least 72 hours before your booking date. Rescheduling is subject to availability.
Late arrivals or no-shows will forfeit their slot without compensation.

4. Group, Parties & Corporate Bookings (Venue Booking Session)

50% deposit is required for groups of 15+ players, parties and corporate events.
Balance must be settled 3 days before your event date.
Deposits are non-refundable but can be transferred to a new date if you give us at least 15 days’ notice.

5. Payment Disputes

If there’s any issue with your payment, let us know immediately with proof of transaction so we can investigate and assist you.

6. Policy Updates

We may update this Payment Policy from time to time without prior notice. The latest version will always be posted on our website.

7. Contact Us

For any questions regarding these Terms of Use, please contact:
Laser Battle Management
Roda Awana Sdn. Bhd.
Menara Taiko, No. 5, Jalan Sultan Nazrin Shah
30250 Ipoh Perak
Tel: +605-246 2900
Email: info@laserbattle.com.my