Privacy Policy

1. What Personal Data We Collect

We may collect personal data when you:

• Visit our website or use our services.
• Contact us through customer service or sales inquiries.
• Engage with our products, subscriptions, or payment gateways.

Types of Data Collected:

• Personal Identifiable Information (PII): Name, email, phone number, billing address.
• Payment Information: Payment details are securely handled by payment gateway partners.
• Technical Data: IP address, browser type, cookies, and device information.
• Business Information: Company name, registration number (if applicable).

Why We Collect This Data: To provide services, process payments, improve customer experience, and comply with local laws under MCMC guidelines.

2. How We Use Your Information

• Service Delivery: To fulfill contracts, deliver products, and respond to inquiries.
• Payment Processing: To securely process transactions through authorized payment gateways.
• Marketing & Communication: With consent, we send newsletters, promotions, and service updates.
• Compliance & Legal Obligations: Meeting legal and regulatory obligations imposed by MCMC and other authorities.

3. Sharing & Disclosure of Information

We respect your privacy and do not sell or rent your personal data. However, data may be disclosed in the following circumstances:

• Payment Gateways & Service Providers: For payment processing and requested services.
• Legal Requirements: When required by law or regulatory authorities (e.g., MCMC, court orders).
• Business Transfers: During mergers, acquisitions, or restructuring processes.

You acknowledge that we shall not be held responsible regarding the privacy of your data if disclosed to authorised government cyber investigation agencies.

4. Data Storage & Security Measures

• We use SSL encryption, firewalls, and secure data centres.
• Data Retention: Retained only as long as necessary for service delivery or legal requirements.
• Data Location: Stored securely within Malaysia or in jurisdictions with adequate protection standards.

5. Your Data Protection Rights

Under Malaysia’s PDPA 2010, you have the right to:

• Access your personal data.
• Request correction or updates.
• Withdraw consent for data processing.
• Request deletion where legally permitted.

Contact Information:

Email: info@laserbattle.com.my
Phone: +605-246 2900
Address: Roda Awana Sdn. Bhd. ℅ Menara Taiko, No. 5, Jalan Sultan Nazrin Shah, 30250 Ipoh, Perak

6. Cookies & Tracking Technologies

We use cookies to enhance user experience and distinguish you from other users. Cookies store limited information like device model, screen resolution, and preferences.

• Strictly Necessary: Enable the Website to function properly.
• Performance & Functionality: Improve usability and remember preferences.
• Analytical: Collect aggregate information for analysis.

By using the Website, you consent to our use of cookies in accordance with this Privacy Policy.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will include a revised “Last Updated” date.

9. Governing Law

This policy is governed by Malaysian Law, including the Personal Data Protection Act 2010 and MCMC guidelines on data privacy.